We are currently looking for conscientious team players helping us deliver high quality customer experiences in Business Banking.
The battlefield of the banking industry, in the time to come, will be the customer interface. All we do in banking starts and ends with our customers. In Business Banking, we are working intensively with designing improved customer journeys based on our customer’s life events and at the same time taking a holistic view on our customer’s experiences – optimizing the overall experience of being a customer in Danske Bank.
We are starting a new team in the Business Banking COO area. The main purpose of this team will be efficient implementation of regulatory requirements cutting across our different customer journeys.
It is key to solve this challenge in a customer friendly manner, with focus on how we can create value for our customers. Upcoming challenges in this area, to mention a few, are coming regulation such as MIFID2, GDPR, PSD2, and FATCA. Complying with these new regulatory requirements is “license to operate” and timely implementation has the upmost attention from both our Executive Board and the Board of Directors. Many important stakeholders are relying on the success of this new team.
High Performing Team
The challenges for the team will be many and varied, but in general, we need to facilitate collaboration and ensure alignment across our organization, while making sure that we always deliver on our high priority projects on time. In order for us to deliver, we need to establish a team of high performers holding different competencies, spanning from project and stakeholder management to interpretation of regulatory requirements, process optimization and customer experience specialists.
In Danske Bank, we create results through efficient team collaboration, and it is important that we can rely on each other to have each other’s back. We stand and fall as a team. We all need to focus on top quality deliveries on time, while also having fun at work :-)
Do you want to be a part of this exciting journey towards implementing our high priority regulatory projects in Business Banking, then please send us your application in English ASAP. We are having job interviews as we go.
The position is full-time, permanent employment located in Copenhagen. Salary will be based on qualifications.
If you would like to know more about this opportunity, please do not hesitate to contact Thorbjørn Lundholm Dahl on 20 11 56 45.
We are looking forward to meeting you!
Send application and CV no later than 07-31-2017.