Student Assistant, Service & Support

Sennheiser Communications

Student job
Greater Copenhagen

Application Deadline:
13 July 2017

Location:
DK - Ballerup

Job Category:
Quality

At Sennheiser Communications we believe in premium quality in everything we do to give our customers a perfect sound experience, supreme wearing comfort and a genuine design of our headsets. With our headsets, our customers answer millions of calls each day, explore virtual gaming worlds or simply relax with their favorite music on the move.
We are now looking for you: A dedicated and smart student who would like to start the career in our Product Support & Service team ensuring our high service and quality level.
Flair for technical products and service systems You will become part of our Service & Support department and take part in the daily work of a very international team, who handles product quality issues that are escalated from our level 1 support line. You will support the team primarily with administrative tasks but also get your hands – and ears – busy with straightforward technical product testing. You will oversee for example the following tasks:

  • Testing products for quality issues
  • Handling sample distribution to & retrieval from our global subsidiaries
  • Updating team internal manuals & documentation
  • Managing content on our Service & Support website
  • Help us with Customer Satisfaction Surveys
  • Working hours: approx. 15 hours a week

What are we looking for in you?

  • You are in the beginning of your higher education program
  • You navigate comfortably in MS office and computer settings
  • You have a general interest in service & IT, headsets & sound
  • You have an eye and ear for details, are organized and reliable
  • You are customer service driven and work with high speed
  • You communicate effortlessly with our colleagues in fluent English

We offer As Student Assistant you can be looking forward to working in a dynamic and highly international environment, where achieving premium quality is a main target. In this position, you will have many hands-on tasks that give you an insight into the many aspects of well-functioning customer support. You will have the opportunity to learn about our products, support systems, and the importance of swift communication. We will train you all along the way and will make sure that you grow in your role over time.
Join the team
Start date: As soon as possible
If you have any questions regarding the job please call Head of Global Support & Service, Andrés Figueroa on +45 5618 0303. Please submit your application in English only. Since we are reviewing applications and inviting for interviews on continuous basis, we urge you to apply as soon as possible. Sennheiser Communications A/S is a powerful joint venture between the highly successful electro acoustics specialist Sennheiser electronic GmbH & Co. KG and internationally renowned hearing health care company William Demant Holding Group. By combining the high-end audio and sound reproduction quality with the leading hearing aid and advanced digital signal processing technology of its parent companies, Sennheiser Communications creates state of the art headsets that improve speech understanding and listening comfort for all types of telecommunications. More information about Sennheiser Communications at http://www.senncom.com.


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Application deadline 13 July 2017

Student job
Greater Copenhagen
Electro & Telecom Engineering
Consulting & Support
Technology


Ad created on 19 June 2017, last update on 19 June 2017




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